Returns & Exchanges
At Resin Rockers, we want you to be completely satisfied with your crafting supplies. If your order isn't quite right, you can return or exchange eligible items within 30 days of purchase in their original, unopened packaging.
Initiate Your Request
Contact our support team with your order number and details of the items you wish to return or exchange to receive a Return Authorization.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all seals are intact to prevent damage during transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing